{"id":1248,"date":"2020-03-23T17:27:21","date_gmt":"2020-03-23T17:27:21","guid":{"rendered":"https:\/\/thebayfishandchips.co.uk\/?p=1248"},"modified":"2020-08-10T13:40:42","modified_gmt":"2020-08-10T13:40:42","slug":"online-ordering-the-bay-fish","status":"publish","type":"post","link":"https:\/\/thebayfishandchips.co.uk\/online-ordering-the-bay-fish\/","title":{"rendered":"The Bay Fish & Chips to reopen for delivery"},"content":{"rendered":"

Have you missed us?<\/strong><\/p>\n

After careful consideration and planning, I\u2019ve decided to reopen The Bay Fish & Chips for delivery only from Thursdays – Sundays.\u00a0<\/strong><\/p>\n

I don\u2019t want to rush into this and put my team\u2019s health at risk or not provide the standard of food and service customers are used to from The Bay. I want to make sure we get this right, so we\u2019re not rushing into anything.<\/p>\n

To begin with, we\u2019re offering reduced opening hours and will initially offer this delivery service for Thursday, Friday, Saturday and Sunday between 3pm-8.30pm.<\/p>\n

You\u2019ll be able to pre-order your food: online or via our new app from 9am every Monday.<\/strong><\/p>\n

 <\/p>\n

\"The<\/a><\/p>\n

\"The<\/a><\/p>\n

\"The<\/a><\/p>\n

 <\/p>\n

We wouldn\u2019t be able to offer this service if it wasn\u2019t for our partnership with the fantastic Dash Cabs, and the delivery charge on orders will be going directly to them.<\/p>\n

I\u2019ve set an initial delivery radius to include the immediate Stonehaven area and just outside of the bypass. If the demand for The Bay reaches a little further afield and if we\u2019re able to offer a safe delivery, we\u2019ll consider extending this radius in the future.<\/p>\n

Only specific members of my team will be allowed inside The Bay Fish & Chip shop during this time, and they\u2019ve all agreed to sign daily declarations confirming no-one in their household is feeling unwell.<\/p>\n

I know there\u2019s going to be a lot of excitement and questions surrounding our reopening, so to help I\u2019ve tried to answer some FAQ\u2019s below.<\/p>\n

As ever though, you can always reach out to me or my team on social media if you\u2019re still unsure about something and we\u2019ll do our best to get back to you in these busy times.<\/p>\n

Stay safe all, let\u2019s get through this with fish, chips and the Scottish spirit.<\/strong><\/p>\n

Calum<\/strong><\/em><\/p>\n

The Bay delivery FAQ\u2019s<\/h3>\n

 <\/p>\n

Can I order over the phone?<\/strong>
\nSorry – to ensure the health and safety of my team I\u2019m only accepting orders made online<\/span><\/a> or via our app<\/span><\/a>. This means no phone, social media messages or walk in orders will be processed.<\/p>\n

Do I pay for my order online or when the delivery arrives?<\/strong>
\nIt\u2019s a no contact service so you\u2019ll pay for your food when you order online. You\u2019ll be able to browse our menu, choose your time\/date and pay for your order online. You\u2019ll then receive an email confirming all details.<\/p>\n

I\u2019ve made an error on my order, can I change it?<\/strong>
\nUnfortunately not. It\u2019s really important to take your time when ordering online and make sure everything is correct, as we\u2019re unable to make any changes or substitutions once your order is placed.<\/p>\n

Can I choose what time\/day to have my food delivered?<\/strong>
\nWe\u2019re currently offering delivery Thursday – Sunday, between 3pm-8.30pm only. Within this limited time frame you can choose the time and day that best suits you.<\/p>\n

There\u2019s a specific amount of time slots available each day. Please double check you\u2019re happy with the date and time selected before confirming your order. We\u2019re unable to make any changes once the order has come through to us.<\/p>\n

It\u2019s not letting me place an order online?<\/strong>
\nIf you\u2019re unable to place an order online, sadly this means all of our allotted slots are full. There\u2019s a limited amount of order slots available for each week and once they\u2019re gone, they\u2019re gone.<\/p>\n

Will I need to tell you what sauces I want or how much vinegar I like?<\/strong>
\nYou\u2019ll be able to select sauces as part of your order online, however we will not be adding any salt or vinegar. Instead, we\u2019ll place sachets of these inside your meal for you to add on once your order arrives. This helps keep the food in top condition for longer.<\/p>\n

Are you still offering gluten free fish and chips for delivery?<\/strong>
\nYes – our new range means we\u2019re able to cook gluten free fish and chips separately so we\u2019re still offering this service for delivery. You\u2019ll be able to specify this on your order.<\/p>\n

Please keep checking back on our Facebook<\/span><\/a> to and website for any new updates or information on this service<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Have you missed us? After careful consideration and planning, I\u2019ve decided to reopen The Bay Fish & Chips for delivery only from Thursdays – Sundays.\u00a0 I don\u2019t want to rush into this and put my team\u2019s health at risk or not provide the standard of food and service customers are used to from The Bay. […]<\/p>\n","protected":false},"author":3,"featured_media":1273,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"\nThe Bay Fish & Chips Open for Delivery | The Bay Fish & Chips<\/title>\n<meta name=\"description\" content=\"We\u2019re excited to be reopening for online ordering for delivery only within the Stonehaven area. 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